![]() Processes to determine external issues that can affect the organizations ability to achieve sustained success are identified.Įxternal and internal issues are determined and show consideration for factors such as statutory, regulatory and sector specific requirements, globalization, innovation, activities and associated processes, strategy and levels of competence and organizational knowledge. Processes to determine internal issues that can affect the organizations ability to achieve sustained success are identified. The risks and opportunities related to the issues identified are determined as informal or ad hoc. ![]() Processes for determining and addressing issues are in place. Processes for determining and addressing external and internal issues are informal or ad hoc. The needs and expectations of all relevant interested parties are addressed, analysed, evaluated and reviewed, such that there is improved and sustained performance, common understanding of objectives and values, and enhanced stability, including recognition of the benefits derived from these ongoing relationships. This has been done as part of understanding the benefits, risks and opportunities of ongoing relationships. Processes for assessing the relevance of the needs and expectations for relevant interested parties are in place and are used to determine which ones need to be addressed. Processes to fulfil the needs and expectations of the interested parties are established. The needs and expectations of the relevant interested parties are identified. Processes for determining the relevance of interested parties include consideration of those that are a risk to sustained success if their needs and expectations are not met and those that can provide opportunities to enhance sustained success. Processes for determining which interested parties are relevant are in place. ![]() Ongoing relationships with interested parties are established as informal or ad hoc. Processes to meet the needs of some interested parties are established. The interested parties are determined, including their needs and expectations and whether the associated risks and opportunities are informal or ad hoc. ![]() It can be used as is, or edited and customized to suit your specific needs. Analysis and evaluation of an organizations performance General. ![]()
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